Your Right To Cancel

You have the right to cancel your purchase within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day you receive your item.

To exercise your right to cancel, you must inform us by email, letter or telephone call of your decision to cancel this purchase within the 14 day cancellation window.

Effects Of Cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the delivery costs, however, you will have to bear the direct cost of returning the item.

Cancellation requests can be made by:

Email: sales@doblejewellers.com

Telephone: 01803297334

Or in writing to:
Doble Jewellers
24 Fleet Street
Torquay
Devon
TQ1 1DB

If you are in receipt of the purchase you shall send back the goods without undue delay and not later than 14 days from the day on which you communicate your cancellation from this contract with us. The deadline is met if you send the goods before the period of 14 days has expired, to the address above

We will issue the reimbursement without undue delay, and not later than

  1. 14 days after we receive back from you any goods supplied
  2. If the goods have not yet been dispatched, no later than 14 days after the day on which were are informed of your decision to cancel.

We will make the reimbursement using the same means of payment as you used for the initial transaction, and you will not incur any additional fees as a result of the reimbursement.

You are only liable for any diminished value of the goods resulting from the handling, other than what is necessary to establish the nature, characteristics and functioning of the goods.