Your Right To Cancel

You have the right to cancel your ONLINE purchase within 14 days without giving any reason. The cancellation period will expire after 14 days from the day you receive your item online.

To exercise your right to cancel, you must inform us by email, letter or telephone call of your decision to cancel this purchase within the 14 day cancellation window and send back within 2 days after confirmation of the online refund request.

Effects of Cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the delivery costs, however, you will have to bear the direct cost of returning the item.

Cancellation requests can be made by:

Telephone: 01803297334

Or in writing to:
Doble Jewellers
24 Fleet Street

We will make the reimbursement using the same means of payment as you used for the initial transaction, and you will not incur any additional fees as a result of the reimbursement.

You are only liable for any diminished value of the goods resulting from the handling, other than what is necessary to establish the nature, characteristics and functioning of the goods.